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Frequently Asked Questions

FAQ

How do I book?

Download our app from the App Store or Google Play to sign up and easily schedule your appointment in just a few taps.

App Store
Google Play Store

What mobile car wash services do you offer?

We provide premium interior and exterior mobile car wash services, bringing professional cleaning and deep cleaning directly to your location for maximum convenience.

Choose from a range of one off washes, or become a member and receive regular weekly washes that can be managed through the app.

Our Packages & pricing

Can I customize my wash using the mobile car wash app?

Yes, you can customize your preferences in the “Wash Preferences” section of our mobile car wash app. Our mobile car detailing team will follow these settings to provide a tailored cleaning experience.

Do I need to be present during the mobile car wash?

No, our mobile car wash team will handle everything. Please leave your car unlocked if you would like us to perform interior cleaning through our mobile car cleaning service.

How does the car wash membership work?

Members enjoy significant discounts compared to one-off bookings, making these packages ideal for keeping daily drivers clean.

Through our app, you can easily select the number of cars, preferred day and time, and location for recurring visits. Choose your desired wash frequency, and we’ll visit on a regular schedule (e.g., weekly). This keeps your car consistently clean while reducing the need for costly one-off detailing services.

Membership subscriptions are billed monthly, with the flexibility to cancel at any time.

What cleaning products do you use?

We use premium, gentle European chemicals, including car shampoo, finishing polish, wheel cleaner, and optional tyre shiner. Interior cleaning maintains a “new car feel” with minimal residue. We adjust our approach based on the condition of the vehicle.

What if I need to reschedule or cancel my appointment?

Notify us by 8 PM the day before to reschedule your mobile car wash service, members can cancel by 8pm the day before and receive a wash credit to be used against future bookings ensuring appointments remain flexible.

How do I cancel my mobile car wash service membership?

You can easily cancel your mobile car wash service membership directly through the app, and your subscription will simply not renew the following month.

Can I pause my membership?

Yes, you can pause your car wash mobile service anytime through the app by selecting your preferred dates, making it easy to manage your plan around your schedule.

What happens if I miss my appointment?

Missed appointments count as completed washes.

Do you use water? Can I request a waterless wash with the mobile car wash app?

We use jet washes by default, but a waterless option is available upon request, especially for underground parking. You can update your preferences easily in the mobile car wash app, making it simple to schedule and manage your wash car mobile service.

Do you require any power or water supply for the mobile car wash?

No, our mobile car wash vans are fully equipped with generators and large water tanks — we don’t need any external supply. We can perform a mobile car cleaning anywhere, anytime.

Do I need to be present during the wash?

No, our technicians handle everything. For interior cleaning, leave your car unlocked or provide clear key access instructions.

Where can you perform a mobile car wash Dubai?

We clean at your home, office, or any legally permitted location. If your car is in a secure area, please notify security. Our car wash mobile service ensures convenient cleaning wherever your vehicle is parked.

What types of vehicles do you service for mobile car cleaning?

We service all personal cars, regardless of age, using our professional mobile car cleaning techniques. Please note that we do not provide mobile car detailing for commercial vehicles.

Do you clean motorcycles with your mobile car wash?

No, we currently do not service motorcycles. Our mobile car wash and mobile car detailing services are focused exclusively on personal cars.

Which areas do you cover for mobile car wash Dubai?

We currently serve selected areas in Dubai. If you’re outside our current zones, register your interest in the app for future mobile car cleaning Dubai availability.

What payment methods do you accept?

We accept major credit cards and Apple Pay. Cash is not accepted.