FAQ

• We provide premium interior and exterior mobile car wash services, bringing professional cleaning directly to your location for maximum convenience.
• We visit weekly — or as many times as you like — to maintain consistent cleanliness, preserving the “new car feel” and reducing the need for frequent mobile car detailing.
• Our mobile car cleaning service surpasses a standard premium wash with a more thorough and careful approach.
• We customize our cleaning based on your car’s needs — deep cleaning when necessary or a gentler approach for newer vehicles to avoid unnecessary chemicals. This ensures the best results from our mobile car wash team.
• Our mobile car wash uses jet washes and foam cannons to clean your car exterior where permitted, and can also offer a waterless wash upon request.
• We use premium chemicals and microfibre cloths to ensure your car gets the highest possible standard of service, setting our mobile car cleaning services apart from traditional washes.

No, our mobile car wash vans are fully equipped with generators and large water tanks — we don’t need any external supply. We can perform a mobile car cleaning anywhere, anytime.

Download our car wash mobile app from the App Store or Google Play to sign up and easily schedule your appointment in just a few taps.

Through our mobile car wash service app, you can select the number of cars, preferred location, time, and cleaning days. You’ll be billed monthly and can cancel anytime with no hassle.

You can adjust one-time or recurring bookings easily through our mobile car wash app, giving you full control over your schedule anytime.

You can easily cancel your mobile car wash service membership directly through the app, and your subscription will simply not renew the following month.

Sign up for a membership, and your first wash is free. You’ll be charged only before your second wash. Cancel anytime before then to avoid charges.

Yes, you can pause your car wash mobile service anytime through the app by selecting your preferred dates, making it easy to manage your plan around your schedule.

Notify us by 8 PM the day before to reschedule your mobile car wash service or receive a wash credit for future use, ensuring your appointments remain flexible.

Cancel by 8 PM the day before to receive a wash credit for another time, keeping your wash car mobile schedule flexible and convenient.

Missed appointments count as completed washes, but we’ll see you at your next scheduled slot.

We offer a flexible monthly subscription with a minimum of one car washed per week. Members can request additional one-time washes through our mobile car cleaning service, but non-members cannot book standalone washes.

We use jet washes by default, but a waterless option is available upon request, especially for underground parking. You can update your preferences easily in the mobile car wash app, making it simple to schedule and manage your wash car mobile service.

We use premium, gentle European chemicals, including car shampoo, finishing polish, wheel cleaner, and optional tyre shiner. Interior cleaning maintains a “new car feel” with minimal residue. We adjust our approach based on the condition of the vehicle.

No, our mobile car wash team will handle everything. Please leave your car unlocked if you would like us to perform interior cleaning through our mobile car cleaning service.

Yes, you can customize your preferences in the “Wash Preferences” section of our mobile car wash app. Our mobile car detailing team will follow these settings to provide a tailored cleaning experience.

No, our technicians handle everything. For interior cleaning, leave your car unlocked or provide clear key access instructions.

We clean at your home, office, or any legally permitted location. If your car is in a secure area, please notify security. Our car wash mobile service ensures convenient cleaning wherever your vehicle is parked.

We service all personal cars, regardless of age, using our professional mobile car cleaning techniques. Please note that we currently do not provide mobile car detailing for commercial vehicles.

No, we currently do not service motorcycles. Our mobile car wash and mobile car detailing services are focused exclusively on personal cars.

We currently serve Dubai, from Jumeirah to Umm Suqeim 3. More areas will be added soon. If you’re outside our current zones, register your interest in the app for future mobile car cleaning Dubai availability.

We require a minimum 3-hour window where your vehicle will be available for efficient route planning. Our mobile car wash service team will arrive within that time period. Providing a longer window is appreciated to ensure smooth scheduling with our car wash mobile operations.

We accept major credit cards and Apple Pay. Cash is not accepted.